• Why does good healthcare cost so much?
• Are doctors driving up expenses—or struggling within the same system as everyone else?
• How do you choose the right health insurance plan before a crisis strikes?
• As AI enters medicine, will healthcare become smarter—or more impersonal?

Most of us remain completely unprepared for the moment we enter the healthcare system as patients. Then, suddenly, we are expected to make life-altering decisions: Which hospital? Which specialist? What treatment is necessary? What’s covered by insurance? And why does every answer seem buried beneath layers of complexity?

Understanding Urban Healthcare is a practical guide to navigating one of the most confusing, and consequential, systems in modern life. Written by Dr Kaushik Sundar, a practising physician with over two decades of clinical experience and advanced training in healthcare management from IIM, the book offers a rare insider’s view from someone who understands both the bedside and the boardroom.

Drawing on real-world cases, professional insights, and candid observations from within the system, Dr Sundar demystifies how hospitals work, why healthcare costs what it does, how insurance decisions affect treatment, and what patients and families can do to make better choices when it matters most.